Person-centric design is a way of perceiving systems and data that focuses on the people rather than the system. A person-centric approach is a strategic win for your business. This article introduces the area and its advantages and offers a way of updating your approach without throwing out the baby and the bathwater. Focused on solutions from a business / …
The Information Systems Pyramid provides a context for managers to be able to request reports and systems to give information at different levels. The model developed in the 1980s still has relevance for modern business but the definitions need some review. This article seeks to contextualise reporting levels for managers to further discussions with their IT teams. This article should …
Virtualization allows the physical hardware of your machine play host to numerous operating systems. Sound complicated? It’s timeshare of the hardware of your machine. Understanding the hows and whys of virtualization in business terms can save money and infrastructure hassles but requires a little understanding. This article is designed for business professionals and managers who would benefit from understanding what …
RISC is Reduced Instruction Set Computing and CISC is Complex Instruction Set Computing. Both are the key stone of modern computing but which is better? This article introduces the area and provides to non-technical people a basis for discussion. A very simple instruction Quick history and challenges Modern applications This article makes reference to “The Minions” characters from the Despicable …
Tags are the essential part of HTML but what are they really and why should you know about them? This article is aimed at readers who don’t have any knowledge of web and programming and helps to make some discussions much easier to understand. The basics A document Dropping some names [read more=”Read more” less=”Read less”] The basics Basic …
Interface design is an incredibly difficult and passionately discussed topic. HCI, UX and Accessibility are part of the story but a trick has been missed. Having developed interfaces for over a decade and having followed the research developed by a PhD paper this article offers a better solution for interface design with some lateral thinking and real life experimentation. This article …
Data security is the review of where and how your data is stored to ensure nothing goes wrong. What can go wrong though? Having been involved in more security audits than I care to remember this article explores some of the more interesting fundamentals that should be asked of all solutions especially those that reside in the cloud. This article …
What are the basics and jargon of elearning? This article provides an introduction to the key elements and their interactions in the process. This article gets in most of the key terms used in the area without getting into too much detail about how to use the ideas. Each of the following three areas could be a blog on its own …
Computers are incredibly complicated devices yet their general architecture is very simple to understand. This article provides an analogy to understand how a computer is put together for non-technical people or people interested in understanding how their device works under the hood. Welcome to the city Places to visit in the city Working together [read more=”Read more” less=”Read less”] …
Diallers seen by some as THE solution yet they can be more trouble than help. This article looks at diallers, their jargon and their associated pros & cons. This article is for managers and call centre managers who might be new to the technology. What is a dialler? The lexicon of diallers Types of dialler Final thoughts For experienced conctact …