eLearning

Pretraining and what eLearning can do for your business

Pretraining is a departure from standard HR practices which greatly enhances the recruitment process.  So how do you implement Pretraining for your business? Usually associated with Psychology, pretraining is training which takes place prior to another activity, specifically in advance of an experiment or test. When used in the context of HR it means to train someone before they are …

Breadcrumb trails and why they’re important to users

Breadcrumb trails are a key part of user interface design yet are frequently overlooked.  How do they impact your system and affect your users? This article is about an aspect of user interface design and considering how your users experience your system. Being lost and a feeling of nervousness can be mitigated with proper use of breadcrumb trails. Yet why …

Within arm’s reach… how the best agents operate

“Within arm’s reach” is an expression meaning near (or not near) enough to reach by extending one’s arm.  For an agent what needs to be near? As a manager how can you enable your agents to achieve their very best?  How can you put everything within arm’s reach of your team?   In an increasing world of concern and security …

Skills vs version training. Are we fishing or training…

Skills vs version training is a key but vital difference in the modern approach to training. This article highlights the difference and how it affects you. Examining the key differences in how modern educators are taking a different focus to improve education not only professionally but also academically has an important consequence. A huge thank you to Kevin Shortall an immensely …

Artificial Intelligence, an introduction in business language

Artificial Intelligence is a massive area which is currently growing at an incredible rate.  How and why is this happening? This article attempts in plain English to explain the major concepts of the area of AI and it’s associated fields. I’m going to do my best to explain this without using maths or using programming… good luck me! I will …

Critical thinking and the joy of counterpoint

Critical thinking requires you to examine both sides of a discussion.  Counterpoint encourages working together. How do you use these approaches? This article examines these two view points.  Whilst seemingly opposed they are strangely sympathetic.  They also serve to improve your management skills. Start simple because it is How to get the conversation going Learning critical thinking [read more=”Read more” …

eLearning does your business need it?

eLearning does not require extensive IT knowledge. Making the most of your investment in training can require support. Training is a costly investment for any business requiring investment to get exactly what you need.  Decision makers must buy-in to training for it to be effective. eLearning can offer you a global solution however it requires some skills and knowledge to …