Quality

Building FOTS solutions for your business

Building FOTS solutions which integrate with operations has direct influence on your profits. If you need a quick reminder of what FOTS or Feet on the Street is, you can start here. What solution works best for your business and where to start?   Approaching a build can be challenging but having built numerous solutions here are the major considerations …

Quality vs objections: make your case

Quality vs objections is the consideration of how quality highlights issues and objections must be overcome before things get better. This article examines the benefits that quality and quality reviews bring to your business. It also subsequently reviews the most common objections and suggests ways to handle objections you may encounter. The effect of quality is far more reaching than …

Skills vs version training. Are we fishing or training…

Skills vs version training is a key but vital difference in the modern approach to training. This article highlights the difference and how it affects you. Examining the key differences in how modern educators are taking a different focus to improve education not only professionally but also academically has an important consequence. A huge thank you to Kevin Shortall an immensely …

Multilingual solutions and how to build them in software

Multilingual solutions require some basic planning and some forethought but how to go about it? More important how far can you go until “it’s not worth it.” This article examines some of the simplest principles in multilingual coding and examines some of the planning considerations. There is no perfect, one size fits all solution.  There are however good guiding principles …

Prototyping and the power of seeing is believing

Prototyping represents the ability to manifest your idea into a form that other people can understand.  How do you convey your ideas? Its one thing to have an idea.  Yet to find the confidence and convince others “this is going to work” is a very different business challenge. What software developers call “prototypes” marketing people call “test marketing”. As Philip …

Hype Cycle. Staying ahead of the curve but what curve?

Hype Cycle is a visualisation by Gartner which provides an insight into current ideas and their trending. Reading and interpreting the infographic can be a bit daunting at first.  This article hopes to explain how to use them. As a game of “do I know what that means”  hype cycles prove useful in sense checking if you’re up with the …

Centralisation the answer to many business challenges

Centralisation, or centralization, offers a massive step forward to your business.  How does a business go about it if its not already in place?  Should you? With more and more businesses being held to account for not meeting compliance regulation how can you in your role help your business. The concept of centralisation is not new but from an IT …