Mindful Writing is a new approach and tool which addresses a common learning challenge presented to educators when moving role plays to an electronic format. I recently had to address a challenge around Role Plays in an eLearning and distance learning environment. The standard solution was to video tape the interactions and put the entire recording of the video in …
Pretraining is a departure from standard HR practices which greatly enhances the recruitment process. So how do you implement Pretraining for your business? Usually associated with Psychology, pretraining is training which takes place prior to another activity, specifically in advance of an experiment or test. When used in the context of HR it means to train someone before they are …
jQuery is a JavaScript library which can be included in web pages to make JavaScript programming on the page easier. Do you need it? Is it worth it? This article presents an introduction and “both sides of the aisle” view of the technology and what it can provide. Often programmers can include libraries “for the sake of it” which leads …
Autopostbacks are a great idea for ensuring information saves in real time until you get poor Internet connectivity. How, why and where should they be used? The Internet is a blessing and a curse for programmers. Autopostbacks address an operational challenge faced by web developers. However the reality of poor global connectivity and mobile connectivity introduces further challenges. This article …
IP addresses are your phone number on the Internet. Like phone calls you get good calls and bad calls. So how do you manage your number online? This backbone concept of the Internet of having unique phone numbers has been around since the dawn of the Internet. Security management relies a lot on these numbers and this article looks at …
RSS feeds (Really Simple Syndication) are a very powerful tool available to numerous businesses but often overlooked. How does your business handle RSS? Whilst many business understand that social media provides a way to contact the masses, not all businesses recognise the power of tools which led to the birth of social media. RSS feeds are numerous and very much …
Breadcrumb trails are a key part of user interface design yet are frequently overlooked. How do they impact your system and affect your users? This article is about an aspect of user interface design and considering how your users experience your system. Being lost and a feeling of nervousness can be mitigated with proper use of breadcrumb trails. Yet why …
Advanced contact centre jargon is often used to intimidate and control conversations. Yet when you get into it there is not that much to it. Let’s have a look at some of the terms and concepts which help contact centres solve broad operational challenges and summate the issues and solutions into single words. Working in a contact centre for a …
Designing dashboards is a blend of art, science and creativity. Being able to communicate the most effective message in the most limited visual space. This article begins by considering the position of the data scientist and some background on what works and doesn’t work from a science point of view. The play’s the thing… A scientific approach Working an example …
RCS or Rich Communication Service sits poised to take the crown of GSM. Yet is it going to? Do we really need another standard? Many people just turn their mobile phones on and make calls not realising the many working parts that go into giving you your mobile service. These separate parts upgrade. As a result each part provides a …