Search Results for: security

iFrames, the power and pain of a good idea

iFrames or “inline Frames” were first introduced in 1997. In over 20 years of use the technology industry used, praised, shunned and ignored iFrames. This article explores this wonderful technology and how it can be used in a very positive sense.   iFrames or multiple screens? Space is a premium for everyone.  From the macro to the micro.  However when …

Building FOTS solutions for your business

Building FOTS solutions which integrate with operations has direct influence on your profits. If you need a quick reminder of what FOTS or Feet on the Street is, you can start here. What solution works best for your business and where to start?   Approaching a build can be challenging but having built numerous solutions here are the major considerations …

Recruitment and the Hire stage of HR

Recruitment is one of the oldest roles in business since the dawn of time.  So how does modern technology and tools help optimise and enhance the process? Looking at each of the separate steps within just the Hire stage alone, this article suggests some tools which could help refine your business approach to recruitment. Business solutions should change to fit …

Empathy and the invisible faceless contact centre people

Empathy is the single most important skill of customer care and the single hardest ability to learn.  How do you imbue your team with empathy? “I understand how you’re feeling.”  “Do you? Do you really?” Defined as the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the …

Standard measures and the problems they pose

Standard measures are internationally approved amounts and counts to help countries inter-operate.  Yet for programmers they pose massive challenges. This article looks at some of the most common measures and how they pose challenges when internationally used. Based on over a decade of writing systems for international use here are some of the primary challenges I’ve encountered and how I …

Autopostbacks and the challenges of saving in real time

Autopostbacks are a great idea for ensuring information saves in real time until you get poor Internet connectivity.  How, why and where should they be used? The Internet is a blessing and a curse for programmers.  Autopostbacks address an operational challenge faced by web developers. However the reality of poor global connectivity and mobile connectivity introduces further challenges. This article …

IP addresses, white listing, blacklisting, locking and blocking

IP addresses are your phone number on the Internet.  Like phone calls you get good calls and bad calls.  So how do you manage your number online? This backbone concept of the Internet of having unique phone numbers has been around since the dawn of the Internet. Security management relies a lot on these numbers and this article looks at …