WhereWeLearn, a global place to learn

Project nameless finally got its name in 2019.  I am proud to introduce, WhereWeLearn Introduction video to WhereWeLearn The introduction video is now available as The original video for the project is available here.   WhereWeLearn’s Vision Delivering to the world the capability in which every human being can experience the joy of education for free in a global context. …

APIs and what they actually do for your business

APIs and the conversation about what they do has intensified over the last decade.  What are APIs and how are they helpful? This article examines in business terms what an API is and how they can be leveraged. Who’s got the remote control? Types of APIs Security concerns Building one [read more=”Read more” less=”Read less”] Who’s got the remote control? …

Insourcing and keeping work in the business

Insourcing is a big strategic decision to do work using in house teams, the opposite of outsourcing.  What’s involved in getting your business ready? Every business is different, each process is unique, yet the general approach to insourcing is consistent across industries. This article examines three areas.  The first are the metrics to keep an eye on when developing your …

Artificial Intelligence, an introduction in business language

Artificial Intelligence is a massive area which is currently growing at an incredible rate.  How and why is this happening? This article attempts in plain English to explain the major concepts of the area of AI and it’s associated fields. I’m going to do my best to explain this without using maths or using programming… good luck me! I will …

Fatal Error and other prophecies of IT doom

Fatal Error is an example of the fatalistic language of the world IT professionals have.  This article looks at how errors should appear to non-techs. Trying to understand what is happening when something goes wrong is the focus of error management. Yet most people truly do not understand errors when they happen.  “Why isn’t this working?” This article is aimed …

Retention Calculators Have you got one?

Retention Calculators are the tool by which you estimate the value of your customer when they ring up to cancel.  But which customers do you keep? This article examines the tool, the setup and the options available in creating a retention calculator. For operations and contact managers alike developing a retention calculator can not only save thousands but it can radically …

SaaS Infrastructure, the 1st step in SaaS platforms

SaaS Infrastructure is the first key component to building a secure Software as a Service platform. This article is one in a series of articles discussing how to build a secure SaaS platform. Infrastructure experts will quickly chew threw this article but the evolution may help developers understand the evolution of their creations. Step 1: building somewhere for your solution …