Exploration of the edges of our current understanding

Exploration is the action of exploring an unfamiliar area.  Yet is there really anywhere left to explore?  Oh yes there is you just haven’t gone there yet! Ever think, I’m bored?  As part of staving off “the boredom of repetition” we are encouraged to “try new things”. Yet given global transport, global knowledge and all the information in the world is …

Standard measures and the problems they pose

Standard measures are internationally approved amounts and counts to help countries inter-operate.  Yet for programmers they pose massive challenges. This article looks at some of the most common measures and how they pose challenges when internationally used. Based on over a decade of writing systems for international use here are some of the primary challenges I’ve encountered and how I …

Voting psychology and should you vote in business

Voting psychology or “voting behaviour” has an influence in business as much as politics.  So as a manager should you ever allow things go to a vote? Following the recent political elections globally it is evident that voting brings out the strongest of emotions in people. So how as a leader do you consider your team’s feedback and opinions without …

Autopostbacks and the challenges of saving in real time

Autopostbacks are a great idea for ensuring information saves in real time until you get poor Internet connectivity.  How, why and where should they be used? The Internet is a blessing and a curse for programmers.  Autopostbacks address an operational challenge faced by web developers. However the reality of poor global connectivity and mobile connectivity introduces further challenges. This article …

IP addresses, white listing, blacklisting, locking and blocking

IP addresses are your phone number on the Internet.  Like phone calls you get good calls and bad calls.  So how do you manage your number online? This backbone concept of the Internet of having unique phone numbers has been around since the dawn of the Internet. Security management relies a lot on these numbers and this article looks at …

RSS feeds and how you feed your information out

RSS feeds (Really Simple Syndication) are a very powerful tool available to numerous businesses but often overlooked.  How does your business handle RSS? Whilst many business understand that social media provides a way to contact the masses, not all businesses recognise the power of tools which led to the birth of social media. RSS feeds are numerous and very much …

Breadcrumb trails and why they’re important to users

Breadcrumb trails are a key part of user interface design yet are frequently overlooked.  How do they impact your system and affect your users? This article is about an aspect of user interface design and considering how your users experience your system. Being lost and a feeling of nervousness can be mitigated with proper use of breadcrumb trails. Yet why …

Within arm’s reach… how the best agents operate

“Within arm’s reach” is an expression meaning near (or not near) enough to reach by extending one’s arm.  For an agent what needs to be near? As a manager how can you enable your agents to achieve their very best?  How can you put everything within arm’s reach of your team?   In an increasing world of concern and security …