Multilingual solutions require some basic planning and some forethought but how to go about it? More important how far can you go until “it’s not worth it.” This article examines some of the simplest principles in multilingual coding and examines some of the planning considerations. There is no perfect, one size fits all solution. There are however good guiding principles …
Prototyping represents the ability to manifest your idea into a form that other people can understand. How do you convey your ideas? Its one thing to have an idea. Yet to find the confidence and convince others “this is going to work” is a very different business challenge. What software developers call “prototypes” marketing people call “test marketing”. As Philip …
SISP or Strategic Information Systems Planning is the process used by managers to figure out what IT systems they need. Yet how do you know what you don’t know? The solution is to use a combination of approaches to do some research and some creative thinking. By taking the output of these tools and reviewing the results, can help you turn …
Hype Cycle is a visualisation by Gartner which provides an insight into current ideas and their trending. Reading and interpreting the infographic can be a bit daunting at first. This article hopes to explain how to use them. As a game of “do I know what that means” hype cycles prove useful in sense checking if you’re up with the …
Centralisation, or centralization, offers a massive step forward to your business. How does a business go about it if its not already in place? Should you? With more and more businesses being held to account for not meeting compliance regulation how can you in your role help your business. The concept of centralisation is not new but from an IT …
Entrepreneur is a title used widely and with aspirational notions but when you live it what’s involved. It isn’t all pretty! If you have an idea that you want to make happen then this article is for you, no matter how big or how small the idea. Most people associate entrepreneurship with getting rich. Yes, if it works. However like …
Microservices have since May 2011 have been touted as the way to go yet what does it actually meant to developers? Is it hype or is there something to it? In this article we examine some of the pros and cons associated with not just this approach but its underlying principles. A software development approach that is similar to a …
SaaS escrows are very different to software escrows. Whilst still a legitimate concern in your risk register, how can you manage the risk? This article explains in business terms the how and why of escrows as they relate to software and more specifically Software as a Service (Saas). Please note I am not a lawyer. I studied one semester of …
Retention Calculators are the tool by which you estimate the value of your customer when they ring up to cancel. But which customers do you keep? This article examines the tool, the setup and the options available in creating a retention calculator. For operations and contact managers alike developing a retention calculator can not only save thousands but it can radically …
Outright fails are the questions that appear in your quality control process which flag a significant issue. A miscalculation here can skew an entire business. This article asks you to review your quality control calculations to see how you handle a common scenario. I have seen this process happen in many quality control processes, so it’s worth sense checking your …