Parent-child relationships, one to many relationships and foreign keys are the basics of databases. What are they and how are they useful? Technically those names all represent the same thing yet why so many names? This article looks from a business perspective at the power of this concept and how it can be harnessed. Whilst a very early concept …
Exploration is the action of exploring an unfamiliar area. Yet is there really anywhere left to explore? Oh yes there is you just haven’t gone there yet! Ever think, I’m bored? As part of staving off “the boredom of repetition” we are encouraged to “try new things”. Yet given global transport, global knowledge and all the information in the world is …
Standard measures are internationally approved amounts and counts to help countries inter-operate. Yet for programmers they pose massive challenges. This article looks at some of the most common measures and how they pose challenges when internationally used. Based on over a decade of writing systems for international use here are some of the primary challenges I’ve encountered and how I …
Voting psychology or “voting behaviour” has an influence in business as much as politics. So as a manager should you ever allow things go to a vote? Following the recent political elections globally it is evident that voting brings out the strongest of emotions in people. So how as a leader do you consider your team’s feedback and opinions without …
IP addresses are your phone number on the Internet. Like phone calls you get good calls and bad calls. So how do you manage your number online? This backbone concept of the Internet of having unique phone numbers has been around since the dawn of the Internet. Security management relies a lot on these numbers and this article looks at …
RSS feeds (Really Simple Syndication) are a very powerful tool available to numerous businesses but often overlooked. How does your business handle RSS? Whilst many business understand that social media provides a way to contact the masses, not all businesses recognise the power of tools which led to the birth of social media. RSS feeds are numerous and very much …
“Within arm’s reach” is an expression meaning near (or not near) enough to reach by extending one’s arm. For an agent what needs to be near? As a manager how can you enable your agents to achieve their very best? How can you put everything within arm’s reach of your team? In an increasing world of concern and security …
Searching has become a very common task for computers to provide. Yet the capabilities of a search may be more powerful than you know. This article examines the basics of searching and the advanced features you can make the most of. Some surprising search capabilities exist in tools you use daily that you may never have realised. Here’s how to …
50 days till Christmas is the total amount of days left yet how many working days are left in the year? How is your strategy coming? There are 38 working days left in the 2018 year. So before time turns the hands of the clock, now is the opportunity to review your strategy you wrote in January and see how …
Quality vs objections is the consideration of how quality highlights issues and objections must be overcome before things get better. This article examines the benefits that quality and quality reviews bring to your business. It also subsequently reviews the most common objections and suggests ways to handle objections you may encounter. The effect of quality is far more reaching than …









